International Academic Operations & Support Coordinator

At Australia Institute of Future Education (AIFE), we believe education should connect people, cultures, and opportunities across borders. We’re now looking for an International Academic Operations & Support Coordinator to help us deliver a seamless experience for our international academic staff and partners.

This is a highly organised, people-focused coordination role sitting at the centre of our international academic operations; ideal for someone who thrives on structure, communication and keeping things running smoothly behind the scenes.

ABOUT AIFE

The Australia Institute of Future Education (AIFE) is a TEQSA-certified higher education institute committed to delivering world-class education that connects Australia with global learning ecosystems. Through strategic partnerships with leading universities, industries and government agencies we develop high-quality programs that support global talent mobility and academic excellence.

ABOUT THE ROLE

You will act as a central coordination point for our international academics, supporting their journey from onboarding through to deployment and ongoing engagement.

You’ll ensure our academics are:

• Specialist onboarding for international deployment
• Pre-departure and in-country readiness support
• Meet academic, professional and compliance expectations
• Timely verification of Service fees and monthly payments

This role is not a decision-making or managerial position. Instead, you will work as a trusted facilitator and conduit, ensuring information flows clearly between academics, partner institutions and internal teams.

WHAT YOU’LL BE DOING

• Coordinate onboarding, contracts and placement logistics for international academic staff
• Maintain accurate records across contracts, visas and compliance requirements
• Verify workload data input and ensure that service fee payments are made in a timely manner
• Support visa and work permit processes, including tracking timelines and documentation
• Act as a key point of contact for academic staff, responding to queries and directing matters appropriately
• Liaise with internal teams including Academic Operations, Registrar and People & Culture
• Facilitate communication between academics and partner institutions
• Assist with performance review coordination and documentation (non-decision making)
• Support reporting, documentation and continuous improvement of processes
• Ensure academics feel informed, supported and connected throughout their engagement

Above all, you’ll help ensure that our international academics feel supported, informed and set up for success.

ABOUT YOU

You’re someone who thrives in environments that are collaborative, fast‑moving and internationally connected. You are a strong administrator with exceptional people skills who enjoys supporting others and keeping complex processes organised.

You’ll bring:

• Experience in international higher education or academic operations
• Strong organisational and coordination skills with high attention to detail
• Confidence working with contracts, policies and compliance frameworks
• Excellent written and verbal communication skills, with strong cultural awareness
• Ability to manage volume, deadlines and competing priorities
• Advanced proficiency in Microsoft 365, particularly Excel
• A proactive, solutions-focused mindset

Highly regarded:

• Experience working with international partners (especially China)
• Familiarity with visa processes (particularly China)
• Familiarity with academic or regulatory frameworks
• Familiarity with Learning Management Systems (Cloud Campus)

If you’re motivated by international education, enjoy working behind the scenes to support people and programs and want to contribute to high‑quality academic delivery on a global scale – we’d love to hear from you.

Apply via SEEK by 25th June 2026.

We’re keen to find the right person for this role and will engage with applicants as they apply – early application is encouraged.

AIFE/AEMG reserves the right to close applications early if a suitable candidate is identified before the application deadline.

We are committed to equality, diversity and inclusion. As an equal opportunity employer, we encourage and welcome applications from candidates of diverse backgrounds.